1. Introduction

At Elyvatoinn Casino Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or stay at our casino hotel properties.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We may collect the following types of information when you visit our website, make a reservation, or use our services:

Personal Information

  • Contact details (name, email address, phone number, postal address)
  • Date of birth (to verify legal age for gambling and alcohol consumption)
  • Payment information (credit card details, billing information)
  • Identification documents (when required by law for casino operations)
  • Loyalty program membership details
  • Preferences and interests
  • Special requests or requirements during your stay

Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Operating system
  • Referring website
  • Time and date of website visits
  • Pages viewed and features used
  • Search queries

Casino and Hotel Activity

  • Gaming preferences and history
  • Accommodation history and preferences
  • Dining reservations and preferences
  • Entertainment bookings
  • Spa and wellness service usage

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Processing and confirming your reservations and transactions
  • Providing and personalizing our services to enhance your casino hotel experience
  • Managing your loyalty program membership and rewards
  • Communicating with you about your bookings, account, or inquiries
  • Sending promotional offers, newsletters, and marketing communications (if you have opted in)
  • Analyzing and improving our website, services, and business operations
  • Complying with legal and regulatory requirements for casino operations
  • Preventing fraud and ensuring security
  • Conducting surveys and research to improve our services

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance.
  • Affiliates and Partners: Our affiliated casino hotel properties and strategic partners to provide coordinated services and consistent experiences.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users or others.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their direct marketing purposes.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our casino hotel website, analyze usage patterns, and deliver personalized content and advertisements.

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to register, log in, or access certain parts of our website.

For more information about how we use cookies, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

When handling sensitive information related to casino operations, we adhere to industry-standard security protocols and comply with all applicable gaming regulations regarding data protection.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing your personal information
  • Correcting inaccurate information
  • Deleting your information (subject to legal requirements)
  • Restricting or objecting to processing
  • Data portability
  • Withdrawing consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website or services after any modifications indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Elyvatoinn Casino Hotel

Attn: Privacy Officer

1234 Fortune Lane, Las Vegas, NV 89109

Email: privacy@elyvatoinn.com

Phone: +1 (800) 123-4567

Last Updated: January 15, 2025