Our Commitment to Responsible Gaming

At Elyvatoinn Casino Hotel, we believe that gambling should always be an enjoyable form of entertainment. We are committed to promoting responsible gaming and providing a safe environment for all our guests.

Our casino hotel adheres to strict responsible gaming principles and works with various organizations to ensure our guests have access to resources and support if needed.

Responsible Gaming at Elyvatoinn

Our Responsible Gaming Principles

Protection

We protect vulnerable individuals by enforcing age verification and offering self-exclusion programs at our casino hotel.

Awareness

We provide clear information about the risks associated with gambling and how to play responsibly at our casino hotel.

Support

We offer support to those who may be experiencing gambling-related problems with access to counseling services.

Resources and Tools

Self-Assessment

Not sure if your gambling is still fun? Ask yourself these questions:

  • Are you gambling with money needed for essential expenses?
  • Are you borrowing money to gamble?
  • Are you gambling for longer periods than intended?
  • Does gambling cause you to neglect personal or professional responsibilities?
  • Do you gamble to escape problems or negative feelings?
  • Do you chase losses by continuing to gamble?
  • Have you lied about your gambling activities?
  • Has gambling negatively affected your relationships?

If you answered "yes" to any of these questions, we encourage you to speak with one of our responsible gaming advisors at the casino hotel.

Tools for Responsible Play

Time Limits

Set limits on how long you play during your casino hotel visit.

Deposit Limits

Establish limits on how much you can deposit into your casino account.

Loss Limits

Set boundaries on how much you're willing to lose during your casino hotel stay.

Cooling-Off Periods

Take a break from gambling for a specified period.

Self-Exclusion

Voluntarily ban yourself from our casino hotel for a set period.

Activity Statements

Review your gaming history to better understand your habits.

Getting Help

If you or someone you know is experiencing problems with gambling, help is available. Our casino hotel partners with the following organizations:

National Problem Gambling Helpline

Phone: 1-800-522-4700

Text: 1-800-522-4700

Chat: ncpgambling.org/chat

Available 24/7, confidential, and toll-free across the US

Gamblers Anonymous

Website: gamblersanonymous.org

Find local meeting information and resources for problem gamblers

Gam-Anon

Website: gam-anon.org

Support for family members and friends affected by problem gambling

On-Property Support

Speak with any casino hotel employee or visit the Responsible Gaming Information Center located on the casino floor.

Our trained staff can provide confidential assistance and connect you with appropriate resources.

Our Responsible Gaming Team

Elyvatoinn Casino Hotel has a dedicated team of responsible gaming ambassadors who are specially trained to assist guests with gambling-related concerns. They can help with:

  • Setting up self-exclusion or limits
  • Providing information about problem gambling
  • Connecting guests with support resources
  • Answering questions about responsible gaming

To speak with a member of our responsible gaming team, please visit the Guest Services desk at any of our casino hotel locations or call our dedicated helpline at 1-888-RESP-GAME (1-888-737-7426).